WILKO has recently been making upgrades and system changes to its distribution network and, with change comes challenge. In some cases, this has been greater than anticipated and has resulted in some localised stock issues, primarily in stores across Wales and Southern England.

Customers in Pembroke Dock may have noticed that shelves have been a little less full than normal.  To make-up for this shortfall, a 24-hour closure has been organised on Thursday, February 24, to reset its stock levels to those expected by local shoppers, during which the store will benefit from a larger than usual delivery.

The store will then reopen as normal on Friday, February 25 with shelves stocked to their usual levels, ensuring shoppers have access to the household and hardware items they need.

The home and garden retailer expects normal service to begin again following this activity.

While the Pembroke Dock store is closed, shoppers can still access wilko.com or visit their nearest alternative store in Haverfordwest.

Jerome Saint-Marc, wilko CEO comments; “Our goal every day is to best serve hardworking families, and to do this, we need to make sure all our stores are as well stocked as possible. We appreciate that some customers in Pembroke Dock may have not been able to access the items they need in recent weeks, which is why we’re closing for one day only to turn this situation around.

“We’ve fixed the problems with distribution and now we need to get our stores and stock levels back to where they should be.  We want to thank our team members for helping to get the products our shoppers need in place and in-turn want to thank our loyal customers for their patience while we improve their shopping experience.”